Mental Health Support

If someone is in immediate danger

If you are in a mental health crisis, or know someone who is, then here are some ways you can get help. If you, or someone you know, are at immediate risk of harming themselves or others, then please ring 999.

For other crisis situations

The first step in getting help can often be speaking to your GP.  All GP surgeries will have a ‘duty GP’ to deal with emergencies, and you can contact the surgery to make an emergency appointment to see them or speak to them on the phone. Outside of normal working hours, you can access the out-of-hours GP service by ringing 111. If you, or the person you’re concerned about, is already in contact with NHS mental health services, then you should have a care plan which outlines what to do in a crisis. This might be to contact your GP or the Adult Mental Health Team that supports you.

What can I do to help myself cope?

If you’re feeling overwhelmed or out of control, you might want to try different methods of calming yourself down. There are some specific strategies that a crisis team might try to use with you to manage and minimize any symptoms you might be experiencing.

https://www.mind.org.uk/need-urgent-help/what-can-i-do-to-help-myself-cope/

Someone to talk to

• To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org  
• If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
• Text support, Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help, https://www.giveusashout.org/
• If you’re under 25, you can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm), request support by email using this form on The Mix website or use their crisis text messenger service.
• If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.
• If you identify as male, you can call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 (5pm–midnight every day) or use their webchat service.
• If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.
• If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

Mind operates an Information Line which provides information on types of mental health problem, where to get help, medication and alternative treatments and advocacy. It operates from 9am to 6pm Monday to Friday (except Bank Holidays)

• 0300 123 3393
• Or text 86463
• info@mind.org.uk

Elefriends is an online, supportive community provided by Mind, www.elefriends.org.uk

Mindline Trans+ is a confidential, mental health support helpline for people who identify as Trans, Agender, Gender Fluid, Non-binary and also supports family members and friends and provides signposting to other services and resources. Tel No: 0300 330 5468

True Butterflies Foundation can offer support to survivors of domestic abuse and their families in the Falmouth/penryn area. https://www.truebutterflies.org/support

Coronavirus practical help and support

There is a great community spirit happening across the county during this difficult time.

If you are isolated, lonely, can’t get to a shop easily, self isolating and can’t walk the dog, need a prescription getting or just want to hear a human voice, then here are some great sources of help and support starting. We will keep adding to this list as we find more. 

Coronavirus Cornwall website covering Launceston, Bodmin, Bude and Callington. The aim of this website is to connect people in need of support with those who are able to offer support, and also signpost people to local services and information during this challenging time. https://coronacornwall.org

Volunteer Cornwall is taking referrals and getting people out on the ground, helping Cornwall residents feel less isolated. https://www.volunteercornwall.org.uk/latest-news/22-news/394-covid19-support

Low cost counselling Cornwall are offering free 30 minute drop-in online or phone sessions with trained counsellors. This service is for anyone living in Cornwall struggling to cope with what is happening. https://www.lowcostcounsellingcornwall.org.uk/coronavirus/?fbclid=IwAR3qCRN_Oq5LFu0w2E0fZgMhBXXCvs1brnylAi0NTVs_ir1kbGkuv0rONco

Feock Parish Coronavirus help with shopping, dog walks etc.https://www.falmouth.co.uk/wp-content/uploads/2020/03/Feock-Parish-Coronavirus-help-leaflet-.pdf

Falmouth and Truro volunteer support https://www.falmouth.co.uk/wp-content/uploads/2020/03/Volunteer-Support-during-Covid-19.pdf

Falmouth, Truro and Perranporth food support https://www.falmouth.co.uk/wp-content/uploads/2020/03/Food-Support-during-Covid-19.pdf

Falmouth – Providing meals for people that are isolated 01326 567526: https://falmouthfood.coop/

Roseland Surgeries Patient Group are offering support https://www.falmouth.co.uk/wp-content/uploads/2020/03/Roseland-Together-info-leaflet.pdf

Threemilestone & Gloweth Coronavirus Neighbourhood Support https://www.falmouth.co.uk/wp-content/uploads/2020/03/Threemilestone-Gloweth-Response-to-Cornavirus-Flyer-18.03.2020-3.p

Bodmin –  Bodmin Town Council have set up a helpline service for people that do not have internet access. The hotline is a first response telephone service for people who have a problem associated with being isolated in their homes. This may include things like not being able to get food or medicines or a household emergency such as a boiler breaking down The hotline number is 01208 455 163. It will be manned by Bodmin Town Councillors and other local volunteers from 10 am to 7 pm. Outside of these hours, calls will go through to a voice mail service and callers will be contacted when the service reopens.

IT Telephone Support

Free telephone support to help you use your laptop, tablet or smartphone and access online services whilst you are self-isolating at home. https://www.cornwallrcc.org.uk/

Monday to Friday 10am-12pm and 1pm-4pm
For help with IT related questions, problems or issues
Call: 01872 243557 or 01872 243534